Privacy Policy

POOOL LIMITED
Last Updated: May 19, 2026

This Privacy Policy explains how POOOL LIMITED (“POOOL LIMITED”, “Company”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you access or use our website (“Website”).

By using the Website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Introduction

POOOL LIMITED is committed to protecting and respecting your privacy.

This Privacy Policy applies to all personal information collected through the Website, including information submitted through:

  • contact forms,

  • newsletter subscriptions,

  • project enquiries,

  • recruitment applications,

  • business communications, and

  • other interactions with the Website.

2. Information We Collect

We may collect and process the following categories of information:

Personal Information

  • name;

  • email address;

  • telephone number;

  • company or organisation details;

  • postal address;

  • job title;

  • project-related information;

  • any information voluntarily submitted through forms or correspondence.

Technical Information

We may automatically collect:

  • IP address;

  • browser type and version;

  • device information;

  • operating system;

  • referral source;

  • pages viewed;

  • time spent on the Website;

  • usage and analytics data.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to improve functionality, analyse traffic, and enhance user experience.

You may disable cookies through your browser settings; however, certain parts of the Website may not function properly as a result.

3. How We Use Your Information

We may use personal information for the following purposes:

  • responding to enquiries and communications;

  • providing architectural and design-related services;

  • managing business relationships;

  • improving the Website and user experience;

  • internal administration and recordkeeping;

  • recruitment and employment evaluation;

  • marketing communications where permitted by law;

  • legal, regulatory, and compliance purposes;

  • protecting the security and integrity of the Website.

We process personal data only where we have a lawful basis to do so.

4. Sharing of Information

We do not sell or rent personal information to third parties.

We may share information with:

  • professional advisers and consultants;

  • service providers and technology partners;

  • hosting and analytics providers;

  • contractors and affiliated entities;

  • legal or regulatory authorities where required by law.

All third parties processing personal information on our behalf are expected to maintain appropriate confidentiality and security measures.

5. International Data Transfers

Your information may be transferred to and processed in jurisdictions outside your country of residence where our service providers or business operations are located.

Where applicable, we take reasonable steps to ensure appropriate safeguards are implemented for international data transfers.

6. Data Security

We implement reasonable technical, administrative, and organisational measures designed to protect personal information from:

  • unauthorised access;

  • misuse;

  • disclosure;

  • alteration; or

  • destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for:

  • the purposes described in this Privacy Policy;

  • compliance with legal and regulatory obligations;

  • dispute resolution;

  • enforcement of agreements.

When personal information is no longer required, we may securely delete or anonymise it.

8. Your Rights

Depending on applicable law, you may have rights to:

  • access your personal information;

  • request correction of inaccurate information;

  • request deletion of personal information;

  • object to or restrict processing;

  • withdraw consent where processing is based on consent;

  • request data portability;

  • lodge a complaint with a supervisory authority.

Requests relating to personal information may be submitted using the contact details below.

9. Third-Party Websites

The Website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content, or security of external websites. Users access such websites at their own risk.

10. Children’s Privacy

The Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any revisions will become effective upon publication on the Website. Continued use of the Website after changes are posted constitutes acceptance of the revised Privacy Policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Hong Kong.

Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

13. Contact Information

If you have any questions regarding this Privacy Policy or the handling of personal information, please contact:

POOOL LIMITED
office@po-ol.co